Unit 1: Introduction
Course Introduction
Exploring the IT Industry
Unit 2: Customer Support Skills
Customer Service & Communication
Task & Time Management
Problem Solving & Troubleshooting
Unit 3: Technical Knowledge & Skills
General IT Concepts
Computer Anatomy
Internet Safety
IT Tasks
For more information please call 302-468-7586 or email [email protected]. Upon request a Graduate Philadelphia counselor will be available to walk you through the intake form located in the button below.